Privacy Policy

S.A.A Secure Automatic Access Ltd takes the protection of your privacy very seriously.  We will only use your information to deliver the services you have requested from us, and to meet our legal responsibilities.

How do we collect information from you?

We obtain information about you when you engage us to deliver our services and when you use our website, for example, when you contact us about our services.

What type of information do we collect from you?

The information we collect from you will vary depending on which services you engage us to deliver. Typically information will consist of, Name, Address, Email address & contact number.

How is your information used?

In general terms, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to:

  • Contact you by post, email or telephone
  • Verify your identity where this is required
  • Understand your needs and how they may be met
  • Maintain our records in accordance with applicable legal and regulatory obligations
  • Process financial transactions
  • Prevent and detect crime, fraud or corruption

Who has access to your information?

  • We will not sell or rent your information to third parties.
  • We will not share your information with third parties for marketing purposes.
  • Any staff with access to your information have a duty of confidentiality under the ethical standards that this firm is required to follow.

 Third Party Service Providers working on our behalf

We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf.  However, when we use third party service providers, we disclose only the information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.

Please be assured that we will not release your information to third parties unless you have requested that we do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.

How you can access and update your information

Keeping your information up to date and accurate is important to us.  We commit to regularly review and correct where necessary, the information that we hold about you.  If any of your information changes, please email or write to us or call us.

You have the right to ask for a copy of the information S.A.A Secure Automatic Access Ltd holds about you.

Security precautions in place to protect the loss, misuse or alteration of your information

Whilst we strive to protect your information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.  Once we receive your information, we make our best effort to ensure its security on our systems.

Your data will usually be processed in our offices in the UK.  We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.

Your rights:

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01923 549 069

Or write to us; 56 Westmoreland Avenue, Hornchurch, Essex, RM11 2EE

Restricting how we may use your information:

In some cases, you may ask us to restrict how we use your information.  This right might apply, for example, where we are checking the accuracy of information about you that we hold or assessing the validity of any objection you have made to our use of your information.  The right might also apply where there is no longer a basis for using your information, but you do not want us to delete the data.  Where this right is validly exercised, we may only use the relevant information with your consent, for legal claims or where there are other public interest grounds to do so.

Objecting to how we may use your information:

Where we use your information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that information unless there are overriding legitimate grounds to continue.

Withdrawing consent to use your information: Where we use your information with your consent you may withdraw that consent at any time and we will stop using your information for the purpose(s) for which consent was given.

Please contact us in any of the ways set out in ‘Contact information’ below if you wish to exercise any of these rights.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

Changes to our privacy notice

We keep this privacy notice under regular review. This privacy notice was last updated on December 2019.

Contact information

Leigh Spicer
Tel: 01923 549 069
Email: leigh.spicer@saasecure.co.uk

Complaints

We seek to resolve directly all complaints about how we handle your information but you also have the right to lodge a complaint with the Information Commissioner’s Office at

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone – 0303 123 1113 (local rate) or 01625 545 745  Website: https://ico.org.uk/concerns